{"id":13952,"date":"2017-09-28T16:28:17","date_gmt":"2017-09-28T14:28:17","guid":{"rendered":"https:\/\/mercura.test-sites.fr\/?page_id=13952"},"modified":"2022-05-23T10:45:26","modified_gmt":"2022-05-23T08:45:26","slug":"devolucion-del-producto","status":"publish","type":"page","link":"https:\/\/mercura.test-sites.fr\/es\/servicio-posventa\/devolucion-del-producto\/","title":{"rendered":"Devoluci\u00f3n del producto"},"content":{"rendered":"

Devoluci\u00f3n del producto<\/h1>\n

Formulario RMA para solicitar la devoluci\u00f3n del producto (reparaci\u00f3n, intercambio)<\/p>\n

 <\/p>\n

Prestamos especial atenci\u00f3n al servicio post-venta de nuestros productos.<\/p>\n

Con el fin de mejorar nuestro rendimiento y proporcionarle un servicio cada vez m\u00e1s \u00f3ptimo, hemos creado esta secci\u00f3n que le permite gestionar sus solicitudes de acuerdos de devoluci\u00f3n de productos.<\/p>\n

 <\/p>\n

Rellene el formulario en l\u00ednea.<\/a><\/h3>\n

 <\/p>\n

Rellenar el formulario s\u00f3lo tardar\u00e1 unos minutos y podremos procesar su solicitud tan pronto como tengamos todas las informaciones necesarias.<\/em><\/p>\n

 <\/p>\n

Por favor, haga una solicitud por instalaci\u00f3n (sistema o veh\u00edculo), es decir, todos los elementos que componen el mismo kit o instalaci\u00f3n. Para dos sistemas o dos veh\u00edculos diferentes hacen 2 solicitudes de RMA incluso si los productos son similares. Para productos de stock, Ej. Varias luces id\u00e9nticas, s\u00f3lo es posible una solicitud.<\/em><\/p>\n

En el check-in le pediremos cierta informaci\u00f3n que puede encontrar en su factura.<\/em><\/p>\n

 <\/p>\n

Si necesita una parte de emergencia (cambio anticipado),<\/p>\n

asistencia t\u00e9cnica o informe de un incidente,<\/p>\n

p\u00f3ngase en contacto con nosotros: Asistencia t\u00e9cnica<\/a><\/p>\n

 <\/p>\n

Los productos recibidos sin un acuerdo de devoluci\u00f3n ser\u00e1n devueltos sistem\u00e1ticamente a su cargador.<\/p>\n","protected":false},"excerpt":{"rendered":"

Devoluci\u00f3n del producto Formulario RMA para solicitar la devoluci\u00f3n del producto (reparaci\u00f3n, intercambio)   Prestamos especial atenci\u00f3n al servicio post-venta de nuestros productos. Con el fin de mejorar nuestro […]<\/p>\n","protected":false},"author":8,"featured_media":0,"parent":13940,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"acf":[],"yoast_head":"\nStandby Mercura - Panfleto de informaci\u00f3n<\/title>\n<meta name=\"description\" content=\"Standby Mercura - Folleto informativo sobre nuestras se\u00f1ales luminosas y sonoras para veh\u00edculos.\" \/>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta name=\"twitter:label1\" content=\"Tiempo de lectura\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minuto\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/mercura.test-sites.fr\/es\/servicio-posventa\/devolucion-del-producto\/\",\"url\":\"https:\/\/mercura.test-sites.fr\/es\/servicio-posventa\/devolucion-del-producto\/\",\"name\":\"Standby Mercura - Panfleto de informaci\u00f3n\",\"isPartOf\":{\"@id\":\"https:\/\/mercura.test-sites.fr\/#website\"},\"datePublished\":\"2017-09-28T14:28:17+00:00\",\"dateModified\":\"2022-05-23T08:45:26+00:00\",\"description\":\"Standby Mercura - 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